Towing & roadside assistance—one local call.
Lake View East & North Side focus · 24/7
English & Spanish assistance
Towing & roadside assistance—one local call.
Lake View East & North Side focus · 24/7
English & Spanish assistance
Found the screw-in towing eye in your tool kit? Do not assume it can safely pull a stuck car free.
A removable metal eye in the vehicle’s tool kit can look like an obvious place to attach a rope. But its intended use comes from the manufacturer’s instructions, not its appearance. As you prepare your car for fall and winter roadside problems, locate those instructions along with the equipment.
For example, Volvo’s recovery guidance for the 2019 V60 says its towing eye is intended for road towing, not freeing a stuck car or pulling it from a ditch. Volvo directs drivers to a recovery service for that situation. This is a vehicle-specific example; it is not permission to tow another model by the same method.
A car that will not start on level pavement is a different request from one sunk into soft ground or resting on an obstruction. Having the towing eye available does not settle which equipment or approach is suitable.
When you call Rick’s, describe what happened and what is preventing movement. Report mud, a curb, a slope, locked wheels or visible damage. Our roadside-assistance service includes assessment of suitable light-duty recovery; the actual vehicle and access determine whether the job fits.
Do not ask another driver to pull using the eye just because it screws into the bumper mounting. Leave attachment selection and the recovery plan to an operator following the vehicle’s requirements.
Tell us whether you have the original towing eye and whether its location is accessible. Mention if it is missing, bent, already installed or was used during a previous pulling attempt. You do not need to remove bumper covers or crawl underneath the car before calling.
Have the year, make, model and drivetrain ready. Also tell us whether the keys are available, the wheels roll and the steering works. If you can access your owner’s manual, keep the towing and recovery section available for the assessment.
Getting a car back onto firm ground does not establish that it can be driven. Report wheel, steering or suspension damage and tell us if a repair-shop trip is also needed.
Rick’s provides compatible light-duty wheel-lift towing, with dollies when appropriate. Damaged-suspension towing needs a vehicle-specific equipment and access check. Rick’s does not offer flatbed towing; if manufacturer requirements or the recovery setup do not fit our equipment, a different provider may be needed.
Before booking, confirm whether the quote covers recovery alone or recovery plus transport, along with the destination and receiving arrangements.
For Lake View East, Lincoln Park or another covered North Side location, give the exact address, nearest cross street and entrance that reaches the car. Describe gates, parked vehicles, narrow alleys and the surface between the truck and your vehicle.
Garage access requires confirmation of height, ramps, turns and loading room. Rick’s Emergency Roadside Assistance is open 24/7. Call to discuss suitability, availability and price before arranging the visit.
Call Rick’s for towing and roadside assistance. Tell us your location and the service you need. Rick’s is open 24/7; availability and vehicle suitability are confirmed for each request.
Rick’s Emergency Roadside Assistance provides 24/7 towing and roadside assistance for drivers in Lake View East, Lakeview, Wrigleyville, Lincoln Park, Uptown, Roscoe Village, Andersonville, Edgewater, Lincoln Square, North Center, Sauganash, and nearby Chicago’s North Side neighborhoods. We help with wheel-lift towing, jump starts, flat tire service, car lockout service, fuel delivery, and emergency roadside assistance when your vehicle leaves you stuck.
Rick’s Emergency Roadside Assistance has served Lake View East and Chicago’s North Side with 24/7 towing and roadside assistance since 2000.
Read current customer reviews on Google
© 2026 Rick’s Emergency Roadside Assistance
Privacy policy · Service areas · Contact · Call (312) 451-5785
Ready to arrange service? Confirm availability and your quote.