Towing & roadside assistance—one local call.
Lake View East & North Side focus · 24/7
English & Spanish assistance
Towing & roadside assistance—one local call.
Lake View East & North Side focus · 24/7
English & Spanish assistance
Battery in the trunk and your car won’t start? Call Rick’s with your vehicle details and parking location.
You may know the battery sits beneath the cargo floor but find that the owner’s manual directs starting assistance to points under the hood. That is not a reason to remove the battery or improvise a connection. The approved positive and negative points depend on the exact vehicle.
For example, Volvo’s XC90 starter-battery guidance places the battery in the cargo compartment but directs an external starting battery or charger to the engine-compartment connection points. It specifically says not to use the cargo-area battery terminals for that purpose. This is a model-specific example; check your own year, model and powertrain.
When arranging jump-start assistance, give the year, make, model and whether the vehicle is gasoline, diesel, hybrid or electric. Explain whether the hood, doors and trunk open normally. If a dead battery has also left you locked out, mention that at the start of the call.
You do not need to dismantle trim or unload the trunk in the street before calling. First establish which access is actually needed. Do not push a disabled car into traffic to create working room.
A visible metal stud or an accessible battery is not enough to identify the correct connection. Have the vehicle’s manual available if possible. Rick’s provides suitable 12V and 24V jump starts; the system and equipment must match the vehicle. Two batteries do not, by themselves, establish the required starting voltage.
Do not attempt a boost if the battery is swollen, leaking, cracked or possibly frozen. Keep clear of damaged electrical components and report the condition. Our damaged-battery guide explains why a jump start may be the wrong service. For fire, injuries or immediate danger, call 911 first.
Tell us whether you hear clicking, slow cranking or normal-speed cranking without the engine starting. Also report whether the car stopped while driving. These details help assess the request; battery location alone does not diagnose the fault.
If replacement is appropriate, mobile battery installation requires a separate check of battery fit, stock, safe access and any model-specific setup requirements. If the vehicle needs workshop attention, discuss compatible light-duty wheel-lift towing. A jump start does not repair a failed starter or charging system.
For Lake View East or another covered North Side pickup, give the exact address and nearest intersection. If the car is behind an apartment building, identify the alley entrance rather than only the front door. Say which way the vehicle faces and whether a gate or another vehicle blocks the approach.
Rick’s is open 24/7. Call to confirm suitable assistance, availability, an arrival estimate and the price before dispatch. Clear access information helps us plan the service without asking you to take the car apart first.
Call Rick’s for towing and roadside assistance. Tell us your location and the service you need. Rick’s is open 24/7; availability and vehicle suitability are confirmed for each request.
Rick’s Emergency Roadside Assistance provides 24/7 towing and roadside assistance for drivers in Lake View East, Lakeview, Wrigleyville, Lincoln Park, Uptown, Roscoe Village, Andersonville, Edgewater, Lincoln Square, North Center, Sauganash, and nearby Chicago’s North Side neighborhoods. We help with wheel-lift towing, jump starts, flat tire service, car lockout service, fuel delivery, and emergency roadside assistance when your vehicle leaves you stuck.
Rick’s Emergency Roadside Assistance has served Lake View East and Chicago’s North Side with 24/7 towing and roadside assistance since 2000.
Read current customer reviews on Google
© 2026 Rick’s Emergency Roadside Assistance
Privacy policy · Service areas · Contact · Call (312) 451-5785
Ready to arrange service? Confirm availability and your quote.