Need a Tow With a Bike Rack or Roof Box?

Need a tow with a bike rack or roof box attached? Call Rick’s with your vehicle, accessories and pickup location.

A disabled car with bicycles on the rear or a box on its roof needs more pickup information than the vehicle model alone. Describe whether the rack is mounted on the hitch, trunk or roof, whether it is loaded, and whether you have the keys or tools needed to remove it. Tell us if anything was damaged during the breakdown.

Do not assume an accessory must stay on—or must come off. Rick’s needs to assess the vehicle and loading arrangement first. Our towing service covers compatible light-duty vehicles using wheel-lift equipment and dollies when appropriate. Accessory clearance is one part of that assessment.

For a garage pickup, give the posted clearance and describe the roof box, bicycles or other equipment above the vehicle. Also report the ramps, tight turns, gate and space around the parking stall. The fact that the car drove into the garage does not confirm that a towing arrangement can get it out.

In Lake View East, an apartment address may lead to a different entrance than the garage or rear alley. Provide the actual vehicle entrance and the nearest cross street. If you can safely send a photo, show the parking position and accessory without stepping into traffic or climbing onto the vehicle.

If removal is needed, confirm who will handle it and where the bicycles, box or cargo will go. Do not assume the tow truck has storage space for them or that rack removal is included in the towing quote. Missing rack keys, security bolts or a jammed mount should be mentioned before dispatch.

Keep people clear of the loading area and follow the operator’s instructions. Do not start dismantling a rack beside moving traffic. If there is an immediate danger, call 911 first. A safe location and a plan for the equipment matter more than saving a few minutes at pickup.