Home / Ran Out of Fuel: What to Do Safely

Ran Out of Fuel: What to Do Safely

A vehicle that sputters and stops near empty may need fuel, but a no-start can have other causes. Get the car out of traffic and avoid repeated long starting attempts.

Safely stopped? Start here

If the vehicle is in an unsafe traffic position, call emergency services.
Confirm the fuel type from the fuel-door label or owner’s manual.
Avoid repeated prolonged cranking; request fuel delivery and follow the manual after refueling.

Read the steps · When to call for help

What to do

Stop in a safe place
Use hazards when appropriate and provide your exact cross streets, road direction and vehicle position. If you are in an unsafe traffic lane, call emergency services.
Confirm the fuel type
Check the owner’s manual or fuel-door label for the correct gasoline or diesel requirement. Do not guess, especially with a diesel vehicle.
Request fuel delivery
Call Rick’s with your location, vehicle model and fuel type. Confirm the amount, availability and price directly.
Restart as the manual directs
After fuel is added, follow your vehicle’s instructions. Avoid repeated prolonged cranking, which can drain the battery and may mask a separate no-start issue. If it still will not start, seek diagnosis or a compatible tow.

Important limit

Running a tank very low repeatedly can overheat or wear a fuel pump in some vehicles. Do not assume that one failed restart proves pump damage.

How to reduce the chance of this happening

Refuel before the tank gets very low, especially before late-night or winter trips. A quarter tank is a practical planning buffer recommended by AAA.

Safely stopped and out of fuel?

Once you are safely stopped, call with your location and vehicle details. Read about fuel delivery or roadside assistance. Confirm suitability, availability and price by phone.

English & Spanish assistance · Hablamos español.

Sources and vehicle-specific instructions

Follow your vehicle owner’s manual for procedures and equipment limits. These sources informed the general safety guidance:

More help from Rick’s

For a service assessment in Lake View East or Chicago’s North Side, see the fuel delivery guide or Rick’s website. Confirm availability, price and vehicle fit by phone.