Towing & roadside assistance—one local call.

Lake View East & North Side focus · 24/7
English & Spanish assistance

Towing & roadside assistance—one local call.

Lake View East & North Side focus · 24/7
English & Spanish assistance

Home / 24/7 Towing & Roadside Assistance in Lake View East, Chicago

24/7 Towing & Roadside Assistance in Lake View East, Chicago

24/7 wheel-lift towing and roadside help in Lake View East and Chicago’s North Side. Call (312) 451-5785 for a quote.

Compatible AWD/4WD dollies · Garage and alley access checked · English & Spanish · Quote before dispatch

Need a tow truck? Call for 24 hour towing and roadside assistance

Tell us your pickup location and the service you need. For towing, have your destination ready. We’ll confirm availability, an arrival estimate and the total quote before dispatch.

We’ll discuss the right service, availability, arrival estimate and quote. Open 24/7. English and Spanish assistance.

24/7 towing & roadside assistance · Lake View East & Chicago’s North Side · Wheel-lift towing for compatible cars and light-duty vehicles.

Towing & roadside assistance

Towing first, roadside assistance when you need it

Call for a tow, jump start, car lockout, spare-tire installation, fuel delivery or mobile battery replacement. See our roadside assistance services in Lake View East and Chicago’s North Side.

01 / TOWING

24 hour towing: local towing in Lake View East

Need a tow truck for a breakdown or repair-shop delivery? Rick’s provides local car towing and emergency wheel-lift towing for compatible cars, SUVs and light-duty vehicles. Call with your pickup address and destination for a towing quote and arrival estimate. No flatbed service.

Emergency towing, day or night

Car will not start or cannot be driven? Call to arrange a tow. Tell us about damaged wheels, missing keys or restricted access before dispatch.

Tow truck service near you

Lake View East is our primary service area, with towing across Chicago’s North Side. Give your exact location so we can confirm availability for your pickup.

Call for a Tow: (312) 451-5785

02 / BATTERY

24/7 car battery jump-start service

Car clicking or cranking slowly? Call for a battery jump start. Tell us what happens when you try to start it; a boost will not repair a failed starter or alternator.

03 / ACCESS

Car lockout service

Keys locked inside? Call with your vehicle make, model and parking location. Missing or broken keys need a different assessment.

04 / TIRES

Flat tire service

Flat tire? We can install your usable, compatible spare. Let us know if the spare is missing, flat or inaccessible so we can discuss towing instead.

05 / FUEL

Emergency fuel delivery

Out of gas? Call for emergency fuel delivery. Give your exact location and confirm the vehicle’s fuel type before service.

06 / REPLACEMENT

Mobile battery replacement

Need a new car battery installed? Call with your year, make and model to check battery availability and installation access. Replacement does not repair an alternator fault.

07 / RECOVERY

Breakdown recovery and winch-out assessment

Need breakdown recovery, accident assistance or a winch-out in Chicago? Describe the vehicle’s position, damage, wheel condition and access. Recovery depends on equipment fit and safe working space. Follow police instructions at a crash scene and call 911 for an emergency.

Service details and areas we cover

Want to check a neighborhood or learn more? Browse service areas and driver guides. For towing or roadside assistance now, call (312) 451-5785.

Real equipment · clear fit

Your Chicago towing company: wheel lift towing and roadside assistance

Rick’s is a Latino-owned business offering assistance in English and Spanish. LGBTQ+ customers are welcome; every customer deserves respectful help.

View Rick’s BBB business profile for its current profile information. A profile listing is different from BBB accreditation.

We’re an independent Chicago towing and roadside assistance business, open 24/7. Lake View East is our primary service area. Our office is at 7244 N Hamilton Ave, Chicago, IL 60645. We come to the vehicle for service. Here you can check what we offer, what we need for the pickup and examples of work we’ve completed. See the business contact details and documented completed jobs.

Rick’s Emergency Roadside Assistance is owned and operated by Sergio Kestler. Meet the operator and contact Rick’s.

Our black 2002 Ford F-550 and 2004 Ford F-450 use Dynamic electric-over-hydraulic wheel lifts, with dollies for compatible AWD/4WD vehicles. We handle light-duty towing only—no flatbed, heavy-duty or motorcycle towing.

Before dispatch, provide cross streets, year, make, model, drivetrain, keys, whether the vehicle rolls and steers, and the lowest garage or alley clearance. We confirm equipment fit, an arrival estimate and the quote by phone.

  • Cars and compatible light-duty vehicles
  • Breakdowns, no-starts and select recovery jobs
  • Pickup and destination discussed before the job
Rick’s wheel-lift tow truck at a night towing job in Chicago

Completed local work

Chicago towing and roadside jobs

Real vehicles, real service calls. Here are examples of towing and jump-start work Rick’s has completed on Chicago’s North Side.

BMW wheel-lift tow near Southport and Fullerton after the vehicle shut off

Southport & Fullerton

BMW no-start tow

This BMW shut off near Southport and Fullerton and wouldn’t restart. We handled the wheel-lift tow in the Lincoln Park and DePaul area.

Dodge Journey being towed after alternator failure in Edgewater

Edgewater

Dodge Journey breakdown

An alternator failure left this Dodge Journey unable to continue. We handled the tow from Edgewater.

Commercial coach bus receiving emergency jump-start help near Irving Park and Clark

Irving Park & Clark

Coach bus jump start

The passengers were already waiting when this coach bus needed an emergency jump start. We provided the battery help near Irving Park and Clark.

Service area

Lake View East and Chicago’s North Side

Lake View East is our primary service area. We also provide towing and roadside assistance across covered North Side neighborhoods and nearby communities. Call with your exact pickup address to confirm coverage and availability.

Near Belmont Harbor, Broadway, Sheridan Road or Diversey Parkway, share the precise pickup address and access. For a highway breakdown, read the DuSable Lake Shore Drive safety checklist; for a blocked parking space, see tight parallel-parking pickup requirements.

Local towing: pickup details for your tow truck

Give the exact address, nearest cross street and entrance that reaches your vehicle. A neighborhood name alone cannot identify a garage, rear lot or harbor parking space.

Lake View East, Lakeview and Wrigleyville

For Broadway, Belmont, Sheridan, Southport or Diversey Parkway, include the street number and side of the street. At Belmont or Diversey Harbor, identify the lot entrance and row. Around Wrigleyville events, share posted restrictions and the approach you can access.

Lincoln Park, DePaul and nearby pickup areas

For Lincoln Park West, Park West, Sheffield Neighbors, Wrightwood Neighbors, Ranch Triangle, West DePaul or Old Town Triangle, give the actual street address and garage or alley entrance. On Clybourn, Fullerton, Armitage and Halsted, report loading restrictions and arrange authorized gate access.

Ravenswood, Roscoe Village and Horner Park

Tell us whether the vehicle is at the curb, in a lot or behind a building. Describe blocked wheels or steering damage for a tow, starting symptoms for a jump start, and spare-tire condition for tire help. Confirm the destination before arranging transport.

Uptown, Andersonville and Edgewater

For Buena Park, Sheridan Park, Lakewood Balmoral, Magnolia Glen and Edgewater Glen, describe the route to the vehicle. Along Broadway, Sheridan, Montrose, Lawrence, Foster and Hollywood, include the nearest cross street, entrance, level and lowest garage clearance. Access is assessed individually.

Rogers Park, West Ridge and Loyola

Provide the street address or authorized parking entrance and any gate restrictions. Tell us whether the vehicle is on pavement or needs a recovery assessment. Rick’s is an independent provider, not affiliated with Loyola University or a harbor or parking operator.

Other North Side and nearby-area requests

For Irving Park, Albany Park, North Park, Arcadia Terrace, Peterson Park, Sauganash, Forest Glen, Mayfair, Jefferson Park, Logan Square, Bucktown, Streeterville, Skokie, Lincolnwood or Evanston, call with the full address. Coverage, equipment fit and current availability are confirmed for the actual request.

Area and pickup guides

Find roadside help by service and neighborhood

Choose the service and pickup area that match your situation. Each guide explains what to share before you call.

Jump starts by area

Choose a local jump-start guide for a dead battery or repeat no-start. Tell us what happens when you try to start the vehicle.

Vehicle lockout help by area

Choose the pickup area and tell us whether the keys are inside the vehicle. Confirm make, model and access before arranging a lockout service.

Flat tire changes by area

These guides cover spare-tire installation. Tell us whether you have a usable, compatible spare and whether the wheel or tire is damaged.

Battery help by area

Battery replacement depends on compatible stock, installation requirements and access. Explain any recent boosts or charging-system symptoms.

More neighborhood roadside assistance

Use these area guides for pickup details and available service types. Call with the exact address to confirm coverage and availability.

Call (312) 451-5785 to confirm the right service for your location.

Handling a towing emergency: tell us what happened

When the car cannot move

If you need us to tow a car that will not start, explain what happened before it stopped. A stalled car pickup can involve different equipment from a car stuck in park or a locked steering wheel. Damaged wheeltowing and a no-key vehicle pickup also need an access check. Give us the drivetrain, vehicle position and room around it so we can assess the job before accepting it.

What happens when you try to start it?

When asking for discharged battery assistance, describe the symptoms. Slow cranking in cold weather and clicking when turning the key do not, by themselves, establish the fault. A jump start after leaving lights on may involve a different problem from a car sitting unused for weeks. For a battery boost after storage, tell us how long the vehicle sat, whether it has needed previous boosts and what happens now.

The keys and the vehicle matter for a lockout

For car door unlocking in Northalsted or lockout help for a work van, give the make, model and parking location. Mention keys locked in the trunk before booking. If the remote key fob will not unlock the car, explain whether a physical key is available and whether the battery is dead. A car lockout with a dead battery and vehicle access before towing need the right assessment; we cannot assume every vehicle opens the same way.

A tire change needs a usable spare

Roadside spare tire installation needs a usable spare and suitable working space. A flat tire with no spare changes the plan. If you need roadside help with a flat spare tire or have a damaged wheel after a pothole, say so before dispatch. Spare tire compatibility matters too; the tire must suit that vehicle. Towing after tire damage may need an additional equipment check if the wheel will not roll. This service installs a spare; it does not repair the damaged tire.

Fuel delivery starts with the fuel type

For out-of-gas help in Lake View East, confirm the correct fuel type for roadside delivery and give the actual pickup address. Fuel delivery to a parked car still needs authorized entry. If the car will not restart after refueling, describe what happens instead of assuming more fuel will fix it. Running out of gas in a parking lot and arranging a tow after running out of fuel both require the vehicle location and access details.

A replacement battery must fit the car and the problem

Ask about mobile battery installation in Lake View East or a replacement car battery in Lincoln Park with the vehicle year, make and model ready. The correct replacement car battery depends on the vehicle’s requirements. Battery replacement in a parking garage also needs suitable access. Before considering battery replacement after repeated jump starts, explain whether you are dealing with a dead battery or alternator problem that has been diagnosed, or symptoms whose cause is still unknown.

Describe the whole route into a tight space

For alley towing in Lake View East or a garage vehicle pickup in Lincoln Park, describe the approach as well as the car. Arrange gated parking lot access with the person controlling entry. Report the lowest garage clearance, tight turns and lower obstacles if known. A vehicle pickup on a parking ramp also needs the level, slope and available room for tow truck positioning. We assess access individually before confirming whether the truck can reach the vehicle.

Landmarks help, but an entrance gets us to the car

For roadside assistance near Belmont Harbor or jump-start help near Diversey Harbor, identify the lot entrance and parking row. Give the exact pickup address near Broadway and Belmont or vehicle location on Sheridan Road rather than only the street name. If you need towing near Wrigley Field, describe the accessible pickup point and posted restrictions. Roadside pickup during Chicago events can involve closures or controlled entrances, so share current access information when you call.

Plan where the car will go

Towing to a repair shop in Chicago and towing to a dealership need receiving arrangements as well as an address. For scheduled vehicle transport from Lakeview, confirm vehicle suitability and when the destination can accept the car. Obtain permission for after-hours vehicle delivery and agree on the repair shop key drop-off instructions. Request a towing quote with both addresses so the pickup, route and delivery requirements can be considered together before booking.

Work vehicles need their own equipment check

A work van jump start in Chicago and pickup truck towing on Chicago’s North Side require the specific vehicle details. Commercial vehicle no-start assistance depends on the starting system and battery access. A loaded cargo van towing assessment needs the load, dimensions and any modifications. SUV towing with drivetrain checks means confirming the required method for that model. For roadside help for a delivery vehicle, explain its condition and parking access so equipment suitability and availability can be assessed.

Useful answers

Searching for towing near me? What to have ready

What information does Rick’s need for towing?

Share your location, vehicle year, make and model, drivetrain if known, what happened, whether it rolls and steers, key availability and the destination.

Does Rick’s have a flatbed tow truck?

No. Rick’s uses a wheel-lift truck. Call with your vehicle details so compatibility and safe access can be checked.

Can Rick’s help with an AWD or 4WD vehicle?

Rick’s uses wheel-lift towing with dollies for compatible AWD and 4WD vehicles. Tell us the year, make, model, drivetrain and wheel condition; manufacturer transport requirements and safe access determine whether the setup is suitable.

How much does a tow or roadside service cost?

Price depends on the service, distance, vehicle and circumstances. Call for a quote and confirm any arrival estimate directly.

What if my flat tire has no spare?

Flat tire changes require a usable spare. If you do not have one, describe the vehicle so Rick’s can assess whether towing is possible.

Before a breakdown becomes worse

Practical driver guides

Read what to do with a dead battery, overheating engine, flat tire, lockout or flooded road, and when it is time to call for help.

Customer feedback

Read Rick’s reviews on Google

Customers describe their experiences with towing and battery help. These are excerpts from individual Google reviews.

Towing help

Janet Flores (XOJanet)

★★★★★ Google review excerpt

Rick was very professional and extremely kind. He went out of his way to try getting my car to turn on so that I wouldn't need a tow.

Jump start in Lake View

Andrea de Jesús Delgado Orozco

★★★★★ Google review excerpt

He gave my car a jump start, and even stuck around to make sure everything was good before I drove off.

Late-night battery help from Lakeview East to Rogers Park

Kevin Wilson

★★★★★ Google review excerpt

I'd recommend Rick's services to anyone. You can tell he cares and wants to do a good job. He saved us in a pinch and we are so grateful.

Call Rick’s for towing or roadside assistance

Ask for help in English or Spanish. Cash, credit/debit cards and contactless payments are accepted; no checks. Confirm the total and any applicable card charges before dispatch.

Call (312) 451-5785, open 24/7. Give your location, vehicle details and symptoms; for a tow, include the destination. Confirm service suitability, availability, arrival estimate and price.

Prefer a message? Contact Rick’s on WhatsApp. Messages do not confirm dispatch; call for urgent service. Check the service areas before requesting help. You can also visit the contact page on Rick’s website.

Looking for roadside assistance near me? Call Rick’s 24/7

Call (312) 451-5785 for 24/7 towing and roadside help in Lake View East, Chicago’s North Side and covered nearby suburbs. Confirm service at your exact address, availability and price.

Specialized towing and battery help

Chicago beaches car towing and parks pickup details

Chicago beaches car towing requires an accessible, authorized pickup location. Tell us about gate hours, vehicle position and the route into the parking area. Sand, grass or restricted park access requires a separate recovery assessment; do not assume a standard tow can reach the vehicle.

Need car towing at a Chicago beach or roadside help after visiting a park? For Montrose Beach, Foster Beach, Loyola Beach, Belmont Harbor or Diversey Harbor, identify the actual lot entrance, street space or parking row. A beach or harborname alone may cover several separate parking areas. For a pickup near Lincoln Park Zoo or Cannon Drive, give the vehicle’s street address or authorized parking entrance. Arrange any gate access before dispatch. See Chicago beaches and parks towing assistance.

Alley, garage and tight parallel-parking pickups

A car trapped in a parallel-parking space needs a different assessment from one in an open lot. For alley towing or a parking-garage pickup in Lake View East, describe the approach, parked vehicles, gate access and the space around your car. Give the posted clearance plus any lower obstacles, ramps or tight turns. Wheel-lift towing is subject to vehicle fit and access; a narrow entrance does not establish that our truck can reach the vehicle. Review garage and tight-space towing requirements.

Commercial vehicle and coach-bus jump starts

A work van, delivery vehicle or coach bus with a dead battery needs the correct equipment and starting procedure. Share the vehicle type, electrical-system requirements if known, battery access and starting symptoms. Rick’s has completed a coach-bus jump start near Irving Park and Clark; suitability for another vehicle must still be checked. For commercial roadside battery assistance, call before assuming a standard passenger-car boost will work. Read the commercial jump-start service details.

Bigfoot mascot videos · AI-created illustrations

Rick’s Bigfoot promotional videos

These short ads illustrate winter battery trouble and roadside help. They are fictional scenes. For actual Rick’s jobs and equipment, see real service photos and clips.

Bigfoot and a winter no-start. AI-created promotional illustration of Bigfoot beside a car in winter. This is not footage of a Rick’s service call or a depiction of the current tow truck. Jump-start service.
Bigfoot roadside help. AI-created Bigfoot roadside promotion. The wooded road and vehicle are fictional illustrations, not a Chicago job location or Rick’s truck. Roadside assistance.

Need a towing truck? Call for towing 24 hours a day

Tell us where you are, what you drive and what happened. We’ll go over the service, availability and price when you call.

Towing Chicago vehicles: plan your pickup and destination

Choosing the right help for your vehicle

Rick’s provides 24/7 towing and roadside assistance, with Lake View East as the primary service area and coverage across Chicago’s North Side. Call (312) 451-5785 with your exact pickup address, vehicle year, make and model, and what happened. Coverage, equipment fit, availability, arrival estimate and the total quote are confirmed before dispatch.

Wheel-lift towing, dollies and vehicle fit

Our black 2002 Ford F-550 and 2004 Ford F-450 use Dynamic electric-over-hydraulic wheel-lift equipment. Dollies support compatible AWD and 4WD vehicles. Tell us the drivetrain, loaded weight, modifications, wheel and suspension condition, whether the car rolls and steers, and whether you have the keys. Locked steering, an electronic parking brake, a vehicle stuck in Park or a broken axle require an individual assessment. We handle compatible light-duty vehicles; we do not provide flatbed, heavy-duty or motorcycle towing.

For a repair-shop, dealership or long-distance tow, provide both addresses, receiving hours, after-hours drop-off instructions and key-handoff arrangements. Owner-requested private-property transport requires authorization and access; it is not unauthorized impound or enforcement towing. Recovery from sand, grass, snow or a damaged position is assessed separately from an ordinary tow.

Garages, alleys and local pickup access

Give the entrance street, level, stall or row, posted clearance, gate arrangements and space around the vehicle. Tight turns, ramps and blocked wheels can affect the setup. A landmark, campus, hospital, beach or park name alone may not identify the accessible entrance. Arrange authorized access; Rick’s is an independent provider and does not imply affiliation with those facilities.

In Lake View East, identify your block near Broadway, Sheridan Road, Diversey Parkway or Belmont Harbor. For Lincoln Park and DePaul, include the actual garage or rear-lot entrance. Around Wrigleyville events, explain current street and parking restrictions. For Northalsted, also known as Boystown, and other North Side neighborhoods, the exact address and approach determine the pickup plan.

Roadside safety and traffic locations

For a breakdown on DuSable Lake Shore Drive or an expressway, report direction of travel, the nearest signed exit or cross street, and whether the vehicle is in a lane or on the shoulder. Do not walk into traffic to identify a sign or push a car to create loading space. Injuries, fire, immediate traffic danger or a trapped person or pet require 911 first. Follow responder instructions.

Jump starts and mobile battery replacement

Describe silence, clicking, slow cranking, warning lights, repeated boosts or an engine that stopped while driving. Rick’s handles suitable 12V and 24V jump starts; tell us the vehicle’s system and whether the battery or approved jump points are accessible. A boost does not repair a failed starter or alternator or prove the underlying fault is fixed. For mobile replacement, battery specification, stock and installation access must be confirmed.

Do not jump-start a frozen or damaged battery. Report suspected damage and follow the manufacturer’s precautions; see Hyundai’s jump-start guidance for its frozen-battery warning. Hybrid, electric, diesel and commercial vehicles have model-specific requirements.

Flat tires, usable spares and seized lug nuts

Rick’s installs a usable, compatible spare and can remove seized lug nuts. Confirm that the spare is inflated and accessible, and have the wheel-lock key available if required. Report rounded nuts, damaged studs, previous removal attempts, bent rims or suspension damage. Safe working space is required; extraction or additional repairs depend on the condition. This service does not patch or plug punctures or promise replacement-tire delivery. No usable spare or unsuitable wheel damage may require compatible towing.

Vehicle lockouts and key location

Provide the vehicle year and model, exact parking position and whether the keys are in the cabin or trunk. Ownership or authorization must be verified. Mention a running engine, dead vehicle battery, isolated trunk, cargo lock or missing or broken key. Door entry does not guarantee access to every compartment. Rick’s does not cut or program keys and is not affiliated with Pop-A-Lock. A trapped person or pet requires emergency services, not a routine lockout wait.

Fuel delivery, quotes and availability

Confirm the required fuel type and octane, requested quantity and parking access. Premium fuel delivery is available; fuel specification, quantity, availability and total price are agreed before dispatch. If fuel has already been added and the engine still will not start, describe that symptom before booking.

Rick’s is a paid service. Compare the complete quote, including distance, vehicle requirements, access, after-hours conditions and any recovery work. Check any roadside coverage or reimbursement separately. No “near me” search or low starting price guarantees truck proximity, a fixed arrival time or the full cost.

Service and neighborhood guide directory

Use these guides for vehicle requirements, local access and service details. Neighborhood pages describe coverage, not separate business locations. Call with the actual address to confirm the request.

Towing and recovery guides

Battery and jump-start guides

Lockout guides

Tire and fuel guides

Neighborhood coverage and other guides

Call Rick’s 24/7: (312) 451-5785

Talk to Rick’s

Call with your exact location and vehicle details to confirm service, availability and price.

Chicago Towing and Roadside Help: What to Tell Us

Roadside Assistance Chicago

Rick’s takes direct calls for towing and roadside help. If you plan to use an insurance, manufacturer or membership benefit, confirm authorization and reimbursement rules with that provider first.

Chicago Roadside Assistance

When you call, share the exact street location, vehicle year, make and model, starting symptoms, keys, drivetrain when known, and any garage, alley or gate restrictions.

Roadside Assistance in Chicago

Choose the service that fits the problem: a jump start for a likely discharged battery, lockout help for keys inside, spare-tire installation when a usable spare is available, fuel delivery for an empty tank, or compatible wheel-lift towing when the vehicle cannot be driven.

Chicago Parks Towing Assistance

For a vehicle near a Chicago park, give the nearest legal street pickup point, entrance or cross street. Rick’s is an independent mobile service and is not affiliated with the Chicago Park District.

East Rogers Park Towing Company

For pickup in East Rogers Park, call with the exact vehicle position, destination, key status and whether the car rolls and steers. Service depends on access, vehicle compatibility and availability.

Emergency Tow Chicago

If a crash involves injuries, fire, traffic danger or another immediate hazard, call 911 first. For a disabled vehicle, call Rick’s with the pickup conditions so wheel-lift suitability can be checked.

Roadside Service Chicago

Before dispatch, confirm the requested service, vehicle fit, access, availability and total quote. Rick’s operates 24/7 as a mobile towing and roadside-assistance business.

Towing, access and vehicle condition

Garages, alleys and restricted parking

Give the lowest clearance along the entire route, ramp turns, entrance width, gates and the vehicle’s position. A low entrance or tight stall needs an access assessment before dispatch; nearby landmarks do not identify the entrance.

Drivetrain and damaged wheels

Rick’s provides light-duty wheel-lift towing, with dollies for compatible AWD and 4WD vehicles. Report locked steering, missing keys, a stuck shifter, parking brake problems or damaged suspension, including a broken ball joint. Manufacturer transport requirements, vehicle condition and equipment limits determine the loading plan. For a cargo van, include its loaded weight and height.

Breakdowns and repair-shop delivery

Tell us what stopped the vehicle, whether it rolls and steers, and the receiving shop’s address and drop-off instructions. A stalled engine, overheating or suspected alternator failure may need towing. Confirm the total quote, handling charges and arrival estimate before dispatch. For an immediate traffic hazard, contact emergency services first.

Jump starts and mobile battery assistance

Starting symptoms and electrical system

Describe silence, clicking, slow cranking or an engine that starts then dies. Rick’s provides suitable 12V and 24V jump starts; confirm the vehicle’s electrical system and approved connection points. Hybrid help is limited to appropriate low-voltage starting procedures, not traction-battery repair. A boost does not fix a failed starter or alternator.

Battery access and replacement

For nose-in parking, an alley or a garage, explain whether the hood opens, how the battery can be reached and what blocks the approach. Equipment reach must be confirmed. Mobile replacement depends on battery fit, stock and installation requirements, including any required registration. Do not attempt to jump a swollen, leaking, cracked or possibly frozen battery.

Spare-tire installation and tire damage

Usable spare and wheel-lock key

Rick’s installs a usable, compatible spare tire. Confirm the spare is inflated and accessible, and have the wheel-lock key ready if required. For a loaded light-duty van, provide vehicle weight and spare specifications. This service does not include puncture patching or plugging.

Seized lug nuts and wheel damage

Rick’s can assist with seized lug nuts; describe damaged nuts, studs, a bent rim or suspension damage before dispatch. A missing spare or unsuitable wheel condition may require a towing assessment. Installation requires safe working space, away from active traffic; report the direction and nearest exit if stranded near an expressway.

Car lockouts and vehicle entry

Keys inside the cabin or trunk

Provide the year, make and model, where the keys are located, and proof of ownership or authorization. Tell us about a running engine or keys locked in an isolated trunk; opening a passenger door may not release the trunk. Rick’s offers vehicle entry, not key cutting or programming.

Dead batteries and occupied vehicles

Explain whether the vehicle battery or fob battery is dead and whether you have a mechanical key. Entry methods are model-specific; avoid forcing tools into door seals or applying power to improvised points. If a child or pet is trapped or someone is in danger, call 911 immediately.

Fuel delivery and 24/7 roadside assistance

Correct fuel, quantity and access

Rick’s delivers fuel, including premium gasoline. Give the fuel type and required octane, requested quantity and exact vehicle location. Confirm availability, total price and any minimum charge before dispatch. For harbor lots, alleys or gated parking, identify the accessible entrance and restrictions.

After-hours and fleet calls

Call 24/7, including holidays, with the service needed, vehicle details and pickup address. Weather, event traffic and safe access affect arrival estimates. Fleet calls also need an authorized contact and payment arrangements. Neighborhood coverage is confirmed using the actual vehicle location.

Related pickup and neighborhood guides