Towing & roadside assistance—one local call.
Lake View East & North Side focus · 24/7
English & Spanish assistance
Towing & roadside assistance—one local call.
Lake View East & North Side focus · 24/7
English & Spanish assistance
Need roadside assistance? Call (312) 451-5785. Confirm your vehicle, pickup and quote with Rick’s 24/7.
For help near Clark Street Corridor, identify the actual road, parking entrance and vehicle position. A landmark name alone can point to several lots or entrances. Tell us about gates, garage clearance, restricted access and the person authorized to meet the technician. Rick’s is an independent mobile service, not an official operator for the campus, attraction, shopping center or roadway. Access and permission need to be arranged for the actual pickup location.
This page concerns road-accessible vehicles within our confirmed operating area. Harbor and waterfront requests concern cars and compatible light-duty vehicles, not boats or water recovery. On long corridors, give the exact cross streets instead of assuming that the street name establishes coverage. On expressways, provide direction and the nearest exit; roadway authorities may control removal when a vehicle is in a dangerous position. We assess the service needed, access and equipment suitability before committing to the job.
A vehicle that will not start may be suitable for a jump start, while one with a mechanical problem may need transport. A flat tire may be resolved with a usable spare, but a damaged wheel or missing spare changes the options. Tell Rick’s what you can observe and what has already been attempted. You do not need to identify a failed part before requesting help.
The purpose of the initial discussion is to select a service that fits the problem. Explain whether the car starts, runs briefly, clicks, cranks or cannot move at all. Mention visible leaks or damage and any access limitations. Roadside assistance does not promise that every mechanical fault can be repaired where the car sits. If the appropriate next step is a repair facility, we can discuss a compatible tow and an agreed destination.
Starting trouble can involve a discharged battery, a poor connection, the starter or the charging system. Tell Rick’s whether the engine clicks, cranks slowly, turns normally without starting or does nothing at all. Mention whether lights dim and whether a previous jump attempt worked. A short description of the symptoms is more useful than assuming every no-start vehicle needs a replacement battery.
We provide jump-start assistance and mobile battery replacement for compatible vehicles when appropriate. Battery fitment, availability and any vehicle-specific registration procedure must be confirmed before replacement. If the car starts and then stalls or repeatedly needs a boost, explain that when requesting service. A jump start does not establish that every underlying fault has been resolved. When the vehicle cannot continue reliably, towing to a repair facility may be the appropriate next step.
A roadside tire change depends on having a suitable spare and a location where the work can be performed. Tell us whether your vehicle has a spare, where it is stored and whether a wheel-lock key is required. Mention visible wheel damage, more than one flat tire or a spare that appears damaged. Those conditions can change the plan from installing a spare to arranging transport.
Rick’s roadside tire service is spare installation, not tire patching or roadside tire sales. If your car only has an inflator kit, tell us before dispatch. After installation, follow the vehicle and spare manufacturer’s limits and arrange the necessary tire repair or replacement. If no usable spare is available, we can discuss a compatible tow to your chosen tire shop instead of sending someone expecting equipment the vehicle does not have.
If your keys are locked inside the car, call with the make, model and exact location. Tell us whether the keys are visible, whether a door or trunk is involved and whether there are any unusual locking features. Ownership or authorization must be verified before access is provided. The person arranging service should be able to identify who will meet the technician and supply the necessary verification.
A lockout request concerns gaining access to the vehicle; it does not automatically include replacing a lost key or repairing the lock. Explain the actual situation before booking so we can discuss the appropriate service. If the vehicle is inside a garage or secured parking area, arrange access to the property as well. Reaching the building entrance is not the same as reaching the locked car.
An empty fuel tank can interrupt a trip or prevent a parked car from starting. Give Rick’s the vehicle year, make and model and confirm the required fuel type. We will discuss availability, delivery arrangements and the price before dispatch. If you do not know whether the tank is empty, describe the gauge reading and what happened before the vehicle stopped rather than assuming fuel delivery will resolve it.
A vehicle that has fuel but will not start may need a different service or further diagnosis. Tell us about prior attempts to start it and any other symptoms you noticed. If the car is in a restricted lot or garage, provide the entrance and access instructions. The fuel delivery request should identify the actual vehicle location, not simply an address nearby where you happen to be waiting.
The quote should reflect the actual vehicle and access conditions. For towing, pickup and destination, drivetrain, wheel movement, keys and loading difficulty all matter. For roadside service, explain the specific problem and what is available, such as a spare tire or access to the battery. Request the price for the actual service time because after-hours arrangements can differ from daytime service.
Ask what is included and what changes would require the quote to be reviewed. A different destination, an inaccessible garage or a previously unreported damaged wheel can change the job. Rick’s discusses pricing before dispatch. The online towing calculator is a reference for understanding the components; it does not replace confirmation of your request. Keep the comparison consistent when seeking other quotes by giving each provider the same vehicle, distance and access details.
If you are arranging help for someone else, confirm the details with the person at the vehicle. Give us the correct callback number, actual pickup location and vehicle description. Tell us who has the keys, who can provide access and who can approve the service. A billing address or business headquarters may be different from the place where the car is currently parked.
Ask the driver to describe the symptoms and access directly rather than guessing on their behalf. If a garage employee, shop manager or property owner must release the vehicle, arrange that contact in advance. For a tow, identify the destination and receiving instructions. If the situation changes after booking, update Rick’s promptly so the truck is working from current information rather than an earlier location or an incomplete account of the problem.
Before service begins, confirm what you have requested and what the quote covers. If the vehicle’s condition differs from the original description, discuss any revised work before authorizing it. Keep your phone available and arrange for an authorized person to be present. For towing, confirm the receiving address and handover instructions; for roadside work, explain what outcome you need and whether a separate mechanical issue remains.
Rick’s uses light-duty wheel-lift towing and dollies for compatible vehicles. We do not provide flatbed, heavy-duty or motorcycle towing. A service request is assessed against the vehicle, access and equipment available. Tell us about AWD or 4WD, an electronic parking brake, missing keys, a low bumper or wheels that will not roll. These are practical requirements for planning the job, not details to leave until the truck arrives.
Call (312) 451-5785 with the exact location, year, make, model and problem. Confirm the service, current availability, access and price with Rick’s before dispatch.
Provide a callback number, the vehicle’s condition, keys and access details. For towing, tell us the drivetrain, whether it rolls and steers, and the destination. For roadside assistance, explain the symptom and any previous attempt to resolve it.
Rick’s accepts requests 24/7. Ask for current availability and an arrival estimate for the actual pickup. Access restrictions and the vehicle’s condition still apply at night.
Discuss the findings and the next step before authorizing additional work. Some faults require shop diagnosis or a compatible tow. A jump start, spare installation, lockout or fuel delivery does not include repairing every underlying mechanical problem.
Call (312) 451-5785 to discuss the pickup and the next step with Rick’s Emergency Roadside Assistance.
Call Rick’s for towing and roadside assistance. Tell us your location and the service you need. Rick’s is open 24/7; availability and vehicle suitability are confirmed for each request.
Rick’s Emergency Roadside Assistance provides 24/7 towing and roadside assistance for drivers in Lake View East, Lakeview, Wrigleyville, Lincoln Park, Uptown, Roscoe Village, Andersonville, Edgewater, Lincoln Square, North Center, Sauganash, and nearby Chicago’s North Side neighborhoods. We help with wheel-lift towing, jump starts, flat tire service, car lockout service, fuel delivery, and emergency roadside assistance when your vehicle leaves you stuck.
Rick’s Emergency Roadside Assistance has served Lake View East and Chicago’s North Side with 24/7 towing and roadside assistance since 2000.
Read current customer reviews on Google
© 2026 Rick’s Emergency Roadside Assistance
Privacy policy · Service areas · Contact · Call (312) 451-5785
Ready to arrange service? Confirm availability and your quote.