Towing & roadside assistance—one local call.

Lake View East & North Side focus · 24/7
English & Spanish assistance

Towing & roadside assistance—one local call.

Lake View East & North Side focus · 24/7
English & Spanish assistance

Home / Roadside Assistance on Chicago’s North Side

Roadside Assistance on Chicago’s North Side

Stranded on Chicago’s North Side? Call (312) 451-5785 for 24/7 towing, jump starts, lockouts, spare-tire help or fuel delivery.

Tell us what happened and where the vehicle is parked · Quote before dispatch · English & Spanish

Roadside towing at night

This clip shows a tow truck and sedan on a wet street. Tell Rick’s the vehicle’s exact position, symptoms and safe access point when calling.

Related vehicle and service questions

Choose the guide that matches your vehicle problem or pickup location. Confirm access, vehicle suitability and availability when you call.

Nighttime towing setup in rain — Rick’s wheel-lift truck and a sedan on a wet street during nighttime service. The clip does not establish a precise location or the cause of the breakdown.

Roadside assistance in Chicago: direct service or benefit coverage?

Rick’s takes direct calls for roadside assistance in Lake View East and Chicago’s North Side. A parked car with a weak battery may need a jump start; keys locked inside call for entry assistance; a flat tire needs a usable spare. An empty tank needs the correct fuel, while a car that overheated or has damaged wheels may need compatible towing.

Tell us what happened and where the car sits before choosing a service. On Broadway, Sheridan Road or a rear alley, the actual address and entrance matter. For a Lincoln Park or Wrigleyville pickup, include garage or event access restrictions. Rick’s confirms the service, current availability and quote for that situation.

If you plan to use AAA, insurance or a vehicle-manufacturer benefit, contact that provider first to confirm authorization, eligible services and reimbursement rules. Calling Rick’s directly does not establish coverage or an affiliation with your benefit provider. Compare roadside services with membership coverage.

Choose the right contact for your situation

  • Immediate danger or injuries: call 911.
  • Illinois Tollway incident: use the official *999 guidance.
  • Membership or insurance benefits: ask your provider to confirm coverage and dispatch.
  • Direct local service: call Rick’s at (312) 451-5785 with the pickup location and vehicle details.

See service versus benefit coverage before booking independently. If your parked car is missing, start with the City vehicle-search information.

Give us the symptoms and the access details

Describe what the vehicle does before choosing a service: slow cranking, clicking, normal cranking without starting, an empty fuel tank, a locked door, a flat tire or a car that cannot be driven. Those details help Rick’s assess the appropriate roadside assistance.

Match the service to the problem

Rick’s provides suitable 12V and 24V jump starts, mobile battery replacement, authorized vehicle lockouts, usable-spare installation, seized lug nut assistance and fuel delivery, including premium fuel. Battery replacement depends on fit, stock and installation requirements. A boost or new battery does not fix every no-start.

For a lockout, provide the vehicle model and key location and be ready to verify ownership or authorization. Key cutting and programming are not offered. A trapped person or pet requires 911, not a routine roadside-service wait.

Pickup location and working access

Give the street number, nearest cross street, side of the street and actual entrance. For an alley, rear lot or garage, include gate permission, level, lowest clearance and obstacles. Long roads such as Ashland or Halsted and park names alone do not identify the vehicle. Report whether it is beside active traffic; immediate danger requires emergency services first.

When the vehicle needs towing

Compatible light-duty wheel-lift towing may be appropriate when roadside assistance cannot resolve the problem. Give the destination, drivetrain, keys, wheel and suspension condition, and whether the car rolls and steers. Dollies are available for compatible AWD/4WD vehicles. Flatbed, heavy-duty and motorcycle towing are not offered.

Direct service and existing roadside benefits

Rick’s is a paid service, open 24/7. Confirm coverage at your exact North Side address, equipment fit, availability, an arrival estimate and the full quote. If you have insurance, manufacturer or membership coverage, check authorization and reimbursement with that provider separately before booking.

Related service and pickup guides

Call Rick’s 24/7: (312) 451-5785 to confirm service and your quote.

  • Location: address, closest intersection, travel direction if on a road, and where the vehicle sits.
  • Vehicle: year, make, model and hybrid/EV status; include AWD or 4WD for towing.
  • Access: garage entrance and clearance, gate access, alley approach, blocked spaces and key availability.
  • Service details: usable spare and wheel-lock key for a tire change; fuel type for delivery; destination for a tow.

Share only what you can establish from a safe place. Confirm the service, total price and current arrival estimate before agreeing.

On a highway, prioritize a protected waiting position

Illinois Secretary of State guidance advises moving well off the road, using emergency flashers and remaining with the vehicle, seat belt fastened and doors locked. Immediate danger such as fire can require a different response; call 911 and follow emergency instructions. Do not step into traffic to inspect a wheel or flag down a truck.

Jump starts, lockouts, tire changes and fuel delivery

A no-start could be a discharged battery, starter problem or another fault. A flat tire might be changed with a usable spare, while a vehicle without one may need a tow. Explain the symptoms and Rick’s can discuss what service fits.

Local help, specific details

Rick’s primarily serves Lake View East and works across Chicago’s North Side. Share your nearest cross streets, the vehicle type and any access restrictions so availability can be confirmed for that location.

What to tell Rick’s

These details help us check the right service, availability, arrival estimate and price:

  • Exact location or nearest cross streets
  • Vehicle year, make and model
  • The immediate problem and any warning lights
  • Keys, usable spare tire or garage access, if relevant

For urgent help, call. Service suitability and timing must be confirmed for your vehicle and location.

Common questions

Is roadside assistance available at night?

Rick’s is open 24/7. Call to confirm availability, an arrival estimate and pricing for your specific situation.

What if the vehicle cannot be repaired roadside?

Rick’s may be able to provide light-duty wheel-lift towing if the vehicle and access are compatible.

Ready to discuss your vehicle?

Share your location, vehicle details and symptoms. Confirm availability, arrival estimate and price by phone.

Questions before you call

What is Rick’s roadside assistance phone number?

Call (312) 451-5785. Rick’s Emergency Roadside Assistance is open 24/7 and serves Lake View East, Chicago’s North Side and covered nearby suburbs. Confirm availability and price for your exact location.

What if I need roadside assistance right now?

If anyone is injured or in immediate danger, call 911 first. Once safe, call Rick’s with your location and symptoms to discuss a jump start, usable-spare change, lockout, fuel delivery or suitable towing. Current availability must be confirmed.

Rick’s wheel-lift truck on a Chicago North Side street at night
Rick’s actual truck on a North Side service call.

Need this service?

Call with your cross streets and vehicle details. Rick’s will confirm the right approach.

More help from Rick’s

Message Rick’s on WhatsApp

For urgent help, call. A message does not confirm dispatch.

Talk to Rick’s

Call with your exact location and vehicle details to confirm service, availability and price.

Local roadside assistance requests

Describe the problem before choosing a service

Tell us whether the engine cranks, a door is locked, a tire is flat, the fuel tank is empty or the vehicle cannot be driven. Include your year, make and model. A no-crank complaint can have several causes, so a jump start cannot be promised as the solution.

Pickup access, holidays and business vehicles

Give the actual address and entrance, especially for alleys, rear lots, university parking and event areas. For Howard Street and other coverage boundaries, use the full address. Rick’s takes calls 24/7, including holidays; confirm availability, arrival estimate and price. Fleet requests need an authorized contact and payment arrangements. Immediate traffic hazards require emergency services first.

Additional service and pickup details

24/7 Roadside Assistance in Wilmette

Request roadside assistance in Wilmette for a discharged battery, keys locked inside, an empty fuel tank or a flat tire with a usable spare.

Towing & roadside assistance in Winnetka

For a Winnetka request, give the exact address, driveway or parking entrance and vehicle position. Explain a gate, garage ramp or another car blocking access. Confirm the service at the time you call; this coverage page does not indicate a truck stationed in Winnetka.

Roadside Assistance in Belmont Cragin

Tell Rick’s whether the car is in an alley, driveway, lot or street space. A front-door address may not identify a rear garage. Describe gates, overhead clearance and another vehicle blocking the approach before requesting a tow.

What Help Do You Need?

Tell Rick’s the pickup and destination, vehicle drivetrain, keys and whether it rolls and steers. Wheel-lift compatibility and access must be checked.

Towing and roadside assistance in Mayfair

Distinguish a public street from a shop’s service yard or rear lot. If towing to a repair facility, confirm the correct receiving entrance and where keys should be handed over.

Towing and roadside assistance in Morton Grove

Along Dempster Street and near Waukegan Road, use the nearest street number and cross street. If a business has rear parking, give the driveway street and any gate instructions. A storefront address alone may send a truck to the wrong side of the building.

Towing and roadside assistance in North Edgebrook

For a driveway or rear parking space, tell us where to enter and which direction the car faces. Mention other parked vehicles, a locked gate or a garage door that limits access. If the vehicle is inside a garage, give the posted clearance and describe turns or ramps; Rick’s checks the route and working clearance for its light-duty wheel-lift setup before accepting the pickup.

Towing and roadside assistance in North Mayfair

If the car is parked behind a home, describe the driveway or alley entrance and the room around the vehicle. A narrow access route must be assessed before towing is agreed.

Towing and roadside assistance in Nortown

Use Ridge Avenue as an orientation point, then give the exact street number or lot entrance, side of the street and parking position. Tell Rick’s about a gate, parking level or access restriction. The location reference does not establish a safe working area or permission to enter private property.

Towing and roadside assistance in Norwood Park

Around Northwest Highway and Raven Street, identify the exact side street or parking entrance rather than only saying “near the station.” For a car at home, distinguish the street address from the alley or driveway used to reach the vehicle.

Towing & Roadside Assistance in Sauganash

For a Sauganash request, provide the full address, nearest intersection and driveway or garage entrance. If the vehicle is behind a home or business, describe the approach and whether keys, gates or parked vehicles affect access.

Streeterville Roadside Service

Streeterville locations can involve high-rise garages, loading docks, valet areas and restricted curb space. Provide the entrance address, posted clearance, level, gate or attendant instructions and the vehicle’s exact position.

Towing and roadside assistance in Gold Coast

Give the exact Gold Coast street number or Dearborn Parkway pickup block, plus the entrance that reaches the vehicle. Hotel drives, building garages and curbside parking can have different loading restrictions. Confirm clearance and your drop-off destination when calling.

Towing and roadside assistance in North Park

For a North Park pickup, distinguish a campus, park or business parking area from a street-side address. Around Foster or the river, identify the actual entrance rather than the nearest building on the map.

Towing & roadside assistance in Wicker Park

Near Milwaukee, Damen, North Avenue or Division, describe the nearest intersection and actual vehicle position. Give an off-street lot entrance separately from the business address. Mention whether a garage, locked gate or parked cars prevent access.

Choose help by what happened

For a no-start, describe silence, clicking, cranking or repeated stalling so jump-start, battery-replacement or towing needs can be assessed. A flat tire needs a usable spare and safe working room. For a lockout, give the key location and confirm authorized access. For an empty tank, confirm fuel type and the actual vehicle location. Overheating or an undriveable vehicle may require a compatible tow instead.

Winch-outs and accessible stuck-vehicle recovery

For a car stuck in snow, mud, gravel or on a soft shoulder, describe the surface, slope, wheel position, distance from firm access and nearby obstacles. Vehicle weight, damage, roll/steer condition, keys and a suitable equipment approach must be assessed. Ordinary towing pricing does not automatically cover recovery work. Recovery does not prove that the vehicle is safe to drive afterward; a compatible tow may still be needed.

Coverage and pickup entrances

Give the full municipality, street address and entrance that reaches the car. A regional label such as North Shore, a park name or a storefront address may not locate a rear lot, garage or driveway. Rick’s operates a mobile service; the coverage directory does not imply a branch or truck stationed in every neighborhood.