Towing & roadside assistance—one local call.
Lake View East & North Side focus · 24/7
English & Spanish assistance
Towing & roadside assistance—one local call.
Lake View East & North Side focus · 24/7
English & Spanish assistance
An EV that will not wake up and an EV with no driving range need different help. Call Rick’s with the model and warning messages.
Rick’s Emergency Roadside Assistance · October 24, 2026 · English & Spanish
An electric vehicle uses a high-voltage system for driving and a separate low-voltage supply for other vehicle functions. A low-voltage issue can prevent the car from waking up, but those symptoms are not a diagnosis. An empty driving battery needs charging; a low-voltage boost does not replenish its driving range.
When calling for jump-start assistance, give the exact year and model. Low-voltage systems differ. Do not assume that every EV accepts a conventional 12V jump procedure.
Hyundai’s cited IONIQ 5 instructions describe a 12V jump-start system and specify a 12V power supply. Tesla’s Model 3 out-of-range guidance describes another situation: low-voltage support may be necessary before the depleted high-voltage battery can charge.
These examples show why a generic battery assumption is unreliable. Follow the instructions for your exact vehicle. Do not handle high-voltage cables or attempt to improvise connections. If the vehicle has smoke, heat, fire or crash-related battery damage, keep clear and contact emergency services.
Report the last displayed charge level, warnings and current location. Rick’s does not advertise mobile high-voltage EV charging. A vehicle stranded away from charging may need transport that complies with its manufacturer’s instructions.
Tesla advises contacting roadside assistance or a tow provider after safely pulling over when range is exhausted. Its guidance also stresses positioning at a reachable charger and confirming charging has begun. This is model-specific guidance, not a promise that Rick’s can transport every Tesla or other EV.
Rick’s operates light-duty wheel-lift equipment, with dollies for compatible vehicles. The exact EV’s transport requirements, weight, drivetrain, wheel condition and loading access must be checked before accepting a tow. If the manufacturer requires a transport method Rick’s does not provide, arrange a properly equipped provider.
Tell us whether the vehicle can roll or steer, whether the parking brake releases, and whether you have the key card, fob or required access. Do not force a locked wheel or defeat a vehicle interlock to prepare for pickup.
For Lake View East and other North Side pickups, give cross streets and the actual vehicle entrance. A charger’s map pin may point to the wrong garage level or entrance. Report height, ramps, turns and available loading room.
Call Rick’s 24/7 to discuss towing compatibility or suitable low-voltage assistance. Confirm availability, arrival estimate and price directly. If charging is the destination, verify connector compatibility and access before agreeing on the drop-off.
Sources: Hyundai 12V jump-start instructions and Tesla Model 3 out-of-range guidance. Consult your vehicle’s manual for its own procedures.
If the parking brake is the obstacle, see our parking-brake guide. Browse more driver guides.
For an appropriate low-voltage no-start assessment, see jump-start service. This is separate from traction-battery charging or repair; confirm model-specific suitability.
Call Rick’s for towing and roadside assistance. Tell us your location and the service you need. Rick’s is open 24/7; availability and vehicle suitability are confirmed for each request.
Rick’s Emergency Roadside Assistance provides 24/7 towing and roadside assistance for drivers in Lake View East, Lakeview, Wrigleyville, Lincoln Park, Uptown, Roscoe Village, Andersonville, Edgewater, Lincoln Square, North Center, Sauganash, and nearby Chicago’s North Side neighborhoods. We help with wheel-lift towing, jump starts, flat tire service, car lockout service, fuel delivery, and emergency roadside assistance when your vehicle leaves you stuck.
Rick’s Emergency Roadside Assistance has served Lake View East and Chicago’s North Side with 24/7 towing and roadside assistance since 2000.
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