Towing & roadside assistance—one local call.
Lake View East & North Side focus · 24/7
English & Spanish assistance
Towing & roadside assistance—one local call.
Lake View East & North Side focus · 24/7
English & Spanish assistance
Rental car stranded? Contact the rental provider first, then call Rick’s if independent towing or roadside service is authorized.
Rick’s Emergency Roadside Assistance · October 24, 2026 · English & Spanish
Once safely stopped, use the roadside instructions in your rental agreement or the provider’s official app. For example, Enterprise directs customers with an undrivable mechanical breakdown to reach a safe location and contact its roadside team. Your own rental company may have different arrangements.
Ask whether it will send a provider or authorize you to book one. Rick’s can discuss a compatible pickup, but a direct call does not establish rental-company approval or guarantee reimbursement. If anyone is in immediate danger, call 911 first.
Do not assume the closest rental branch is the approved drop-off. A closed location, airport return lane or repair shop may have different access requirements. Record the instructions before booking.
Call with the rental vehicle’s year, make, model, drivetrain and symptoms. Explain whether it starts, rolls and steers, whether the keys are available, and whether there is collision or suspension damage. These details determine whether light-duty wheel-lift towing is appropriate or whether another authorized service may resolve the problem.
For a hotel or apartment garage in Lake View East, provide the actual vehicle entrance, posted clearance, level, ramps, turns and loading room. On the street, give cross streets and the side of the road. Garage entry requires confirmation.
Tell the rental company how many travelers are with you and ask how replacement transportation will be handled. Confirm passenger arrangements separately from moving the car. When safe and coordinated with the operator, keep your phone, identification, rental agreement, medication and essential belongings with you.
Ask Rick’s about current availability, arrival estimate and price before dispatch. The service is independent; this guide does not imply a partnership with a rental brand. Rick’s offers English and Spanish phone assistance 24/7.
Source: Enterprise’s official breakdown instructions. Your own agreement and provider’s instructions control authorization and payment arrangements.
Review how to prepare for a tow or browse the driver guides hub for help describing the vehicle problem.
If the vehicle cannot be driven safely, review Rick’s wheel-lift towing. Give the pickup and destination, vehicle details, keys, drivetrain and roll/steer condition so equipment and access can be checked.
Call Rick’s for towing and roadside assistance. Tell us your location and the service you need. Rick’s is open 24/7; availability and vehicle suitability are confirmed for each request.
Rick’s Emergency Roadside Assistance provides 24/7 towing and roadside assistance for drivers in Lake View East, Lakeview, Wrigleyville, Lincoln Park, Uptown, Roscoe Village, Andersonville, Edgewater, Lincoln Square, North Center, Sauganash, and nearby Chicago’s North Side neighborhoods. We help with wheel-lift towing, jump starts, flat tire service, car lockout service, fuel delivery, and emergency roadside assistance when your vehicle leaves you stuck.
Rick’s Emergency Roadside Assistance has served Lake View East and Chicago’s North Side with 24/7 towing and roadside assistance since 2000.
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