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Customer reviews of Rick’s
Read customer experiences with towing, jump starts and roadside help, then visit Google for the original reviews.
What customers shared
Selected excerpts from 15 customer reviews on Google. Read each full review for the complete story. Response times and outcomes describe individual experiences; availability varies.
Towing help
Janet Flores (XOJanet)
★★★★★ Google review excerpt
Rick was very professional and extremely kind. He went out of his way to try getting my car to turn on so that I wouldn't need a tow.
Hybrid battery help
Jennifer Chisholm
★★★★★ Google review excerpt
This service is excellent. We called them asking for a tow after trying to jump start our hybrid. Rick reassured us that he could get our car started without a tow.
Car towing
Tracy Zhou
★★★★★ Google review excerpt
Rick went above and beyond towing my car! Not only was it reasonably priced, he arrived within the exact time he told me he would be there and provided excellent advice about my car’s broken alternator.
Roadside help
Gavin Huffman
★★★★★ Google review excerpt
He’s so helpful and friendly and deserves all the business!!
Towing after a flat tire
Ben Kogan
★★★★★ Google review excerpt
We took back roads and he drove carefully to ensure the car wasn’t damaged and we were safe on the road.
Photo updates
Ross Kirshner
★★★★★ Google review excerpt
I particularly appreciated that he provided pictures from start to finish. I highly recommend Rick's Roadside for their professional and thorough service.
Bus starting trouble near Wrigley Field
Ryan Elliott
★★★★★ Google review excerpt
I called Rick because my bus wouldn’t start down by Wrigley Field. He came right away with a can-do attitude. His price was very reasonable.
Alley towing
Angela BF
★★★★★ Google review excerpt
He was courteous and knowledgeable about cars. Towed my car to the shop in no time and even sent me a picture of the car being dropped off at the mechanic shop.
Jump start in Lake View
Andrea de Jesús Delgado Orozco
★★★★★ Google review excerpt
He gave my car a jump start, and even stuck around to make sure everything was good before I drove off.
Breakdown towing
Bryan Springman
★★★★★ Google review excerpt
Rick really helped me out – responded quickly and towed me out of a difficult spot when my car died. Was gracious and friendly the whole time.
Breakdown towing
Kellie Silvio
★★★★★ Google review excerpt
I broke down in the side of the road on my birthday! They showed up super fast and took care of everything.
Roadside help
Cameron Kai
★★★★★ Google review excerpt
Rick was really helpful with the issues my car was having; he arrived quick and was very happy to help!
Customer feedback
Bismarck Estevez fernandez
★★★★★ Google review excerpt
Call this towing company, they got here within 20 minutes. Rick is amazing and professional knows 1000000% what he is doing will recommend him to fam and friends best towing and roadside assistance in chicago
Christmas night help
Anthony Barker
★★★★★ Google review excerpt
Rick is super friendly and helped me out on the night of CHRISTMAS DAY when no one else would.
Late-night battery help from Lakeview East to Rogers Park
Kevin Wilson
★★★★★ Google review excerpt
I'd recommend Rick's services to anyone. You can tell he cares and wants to do a good job. He saved us in a pinch and we are so grateful.
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