FAQ’s

My car is all wheel drive, does it require a flatbed tow truck to tow?

FAQ’s – No. Conventional tow trucks are capable of lifting all wheels off the ground, ensuring safe and secure transportation of your vehicle.

My car has an automatic transmission; can it be towed with the drive wheels on the ground? – FAQ’s

Probably. Most manufacturers agree, but only for limited speed and distance.

With so many models and makes, how do you remember the towing procedure for each one? – FAQ’s

Each manufacturer sets towing guidelines, which are compiled by several companies into an annual publication. This publication is a standard reference for today’s tow truck drivers.

Is towing rough on my car?

No, quite the opposite. Since your car is lifted by its tires, it rides on its own suspension, while the tow truck’s suspension absorbs most of the road bumps.

Do you offer roadside assistance? – FAQ’s

Yes, we offer comprehensive roadside assistance, including jump-starts, tire changes, lockout services, and fuel delivery.

How long will it take for a tow truck to arrive?

Our goal is to arrive within 30 minutes of your call, ensuring quick and reliable service. – FAQ’s

Is towing covered by my insurance?

Many insurance policies cover towing services Towing Service Chicago. Check with your provider for specific details and coverage options.

What should I do if my car breaks down?

If your car breaks down, pull over to a safe location, turn on your hazard lights, and call us for prompt and professional assistance.

What areas do you service?

At Rick’s Emergency Roadside Assistance, we proudly serve a wide range of locations in and around Chicago. Our comprehensive service area ensures that no matter where you are, you can count on us for prompt and reliable roadside assistance. Our service areas include but are not limited to: Lakeview, Lakeview East, Sauganash, West Ridge, Evanston, Skokie, Lincolnwood, Winnetka, Wilmette, Morton Grove, North Edgebrook, Norwood Park, Jefferson Park, Lincoln Square, Roscoe Village, Andersonville, Wrigleyville, Northalsted, Boystown, Lincoln Park, Old Town, DePaul, Forest Glen, Mayfair, North Park, Kimball, Budlong Woods, Arcadia Terrace, Ravenswood, Horner Park, Magnolia Glen, Edgewater, Edgewater Glen, Sheridan Park, Uptown, Irving Park, Buena Park, North Center, Avondale, Bricktown, Lathrop Homes, West DePaul, Sheffield and DePaul, Sheffield Neighbors, Park West, Wrightwood Neighbors, Old Town Triangle, Ranch Triangle, Albany Park, Loyola Beach, Montrose Beach, Foster Beach, Cannon Drive, Lincoln Park Zoo. – FAQ’s

Can you unlock my car with electric locks or side impact airbags? – FAQ’s

Yes, our drivers are trained car lockout specialists who carry an extensive array of vehicle unlocking tools. NEVER let an untrained person attempt to unlock your vehicle! The internal mechanisms and wires in your car doors are very fragile and can be easily damaged. Trust the experts at Rick’s Emergency Roadside Assistance for safe and professional car lockout services in Chicago.

What kind of emergency gas services do you offer?

Anyone who calls our towing professionals can expect comprehensive fuel services. Our experts will drive to your location, anywhere, and bring enough gas to get you back on the road. For those too far from a gas station with an empty tank, you can depend on the swift and caring services from our specialists. If you need a particular quality of gas or specific amounts, our experts will meet all your requirements.

No one who urgently needs gas for their car should be stranded. Our professionals are on duty 24 hours a day, ready to assist. Simply call us when you’ve broken down with an empty tank. There’s no need to worry when you have our number. We’ll come to you, like a mobile gas station, and provide the fuel you need. Contact Rick’s Emergency Roadside Assistance for reliable, around-the-clock fuel delivery services in Chicago.

What is two wheel towing for a car, and when is it used for the towing service?

Our two-wheel towing service involves lifting the car’s front wheels off the ground, often using a dolly. A dolly is a device with wheels, a ramp, and a compartment where the car’s tires fit snugly. Two-wheel towing provides an efficient and quick method for towing front-wheel-drive vehicles over short to medium distances. This option is ideal for cars with front-wheel drive and offers a convenient solution for both our towing contractors and customers. – FAQ’s

For professional and reliable two-wheel towing services in Chicago, trust Rick’s Emergency Roadside Assistance. We ensure safe and efficient transportation for your vehicle, getting you where you need to go.

Will you be able to provide towing services and emergency roadside assistance in the middle of the night? – FAQ’s

Our professional team is available 24/7, making no distinctions in hours of operation when a customer is in need. You can rely on our emergency call center and towing professionals at any hour of the day for any automotive troubles you’re facing. Being a 24/7 towing service means we’re always available—twenty-four hours a day, seven days a week. Whether you’re on the road or off, we can assist you whenever you need a towing expert by your side.

For reliable, round-the-clock towing services in Chicago, trust Rick’s Emergency Roadside Assistance. We’re here to help you anytime, anywhere.

Can your towing providers unlock my car if I left the keys inside, or my car engine is running or I left the keys in the ignition?

Our towing experts gladly provide lockout services to all our customers. No matter the make or model of your car, our towing professionals can unlock your vehicle. When you call our dispatchers, simply describe the issue—whether you’ve lost your keys or they’re locked inside—provide the make and model of your car, and your location Jump Start Chicago. We’ll have your vehicle opened up in no time. – FAQ’s

For fast and reliable car lockout services in Chicago, trust Rick’s Emergency Roadside Assistance. We’re here to help you get back on the road quickly and safely.

How do I know if my car needs to be jumpstarted or I need a whole new car battery installed? – FAQ’s

This situation differs from car to car and from battery to battery. Many variables are involved, including the age of the battery and how much it has been used. Our professional towing contractors can diagnose the exact problem and prescribe the correct solution. When you call our towing experts, you’ll connect with reliable servicemen who can resolve your issues with ease. Don’t worry if you can’t determine the exact problem—our experts can.

For expert battery diagnostics and solutions in Chicago, trust Rick’s Emergency Roadside Assistance Towing Andersonville Chicago 60640. We’ll quickly identify and fix your battery issues, getting you back on the road safely.

What kind of roadside assistance does your towing company provide? – FAQ’s

Our reliable towing professionals provide a wide range of on-road emergency assistance services. If you find yourself out of gas, you can depend on our experts to refill your car’s tank. If you need help with a flat tire, our hard-working towing providers have all the materials needed to replace or re-inflate the tire if it can be saved. With years of experience, our towing contractors have handled all sorts of roadside towing services. You’ll know you called the right professionals. – FAQ’s

For dependable on-road emergency assistance in Chicago, trust Rick’s Emergency Roadside Assistance. We’ll get you back on the road quickly and safely.

What’s the difference between local towing service and long distance towing service?

In practical terms, local and long-distance towing involve different requirements for our professional towing contractors. Generally speaking, due to the time and gas expended for long-distance assistance, the cost to the patron will be relatively higher than for a simpler, local service. However, when a driver is in need, our towing experts work without hesitation. Regardless of the distance, our towing experts are more than glad to help a customer in need of any requested towing service. We’ll assist you, near and far. – FAQ’s

For reliable local and long-distance towing in Chicago, trust Rick’s Emergency Roadside Assistance. We’re here to help you, no matter the distance. – FAQ’s